Four Insights for Better Communications

Brian Sooy • April 19, 2017

These four insights will help make you a better communicator, nurture trust, and build loyalty with customers and raving fans

Resist the urge to market to your audience when you should be communicating. Earn the right to market to your customers; nurture trust and familiarity first.

  • “Conversations help build understanding.” —Simone Joyaux, an internationally recognized expert in board and organizational development.
  • “Think of email as a ‘gratification delivery device’.”—Tom Ahern, a leading communications strategist.
  • “Read fewer minds. Ask more questions.” —Rachel Muir, nationally recognized thought leader.
  • “We make a difference by design, not by default.” —Bernadette Jiwa, brand and storytelling strategist.

The one thing you’ll want to remember with every opportunity you take through marketing and communications to engage people:

Marketing isn’t about telling your customers how great you are, it’s about how great you make your customers feel.


Do you have a hard time explaining what your company does or why your brand matters to people?

If you struggle to grow your business, you’re not alone. Aespire can help you create a clear message and brand that helps you grow your business. Contact us today for a consultation with a StoryBrand Certified Marketing Guide.

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