You’re in possession of a to-do list disguised as strategic communications.
I know how you might be feeling right now. You aren’t sure what to do next in your communications strategy, and that leaves you feeling paralyzed with uncertainty.
You’re experiencing a form of paralysis I call “cranial interlock,” a state in which your mind is unable to process what to do next because every communications initiative appears to be a priority.
The real reason you’re experiencing anxiety is that your “strategy” is a to-do list of tactics that you can check off: social media posts, email blasts, maybe a quick video. All these tactics have their place as action items, but outside of a plan give the appearance of communications without achieving meaningful results.
It doesn’t have to be this way. If you are a smart individual who wants to make the best use of your time and limited resources to help your organization communicate, raise awareness, and increase revenue, you can apply these three rules for converting strategy into action.
If you’re more of a task-oriented doer than a strategy-focused planner, that’s ok. You can learn how to think strategically and act intentionally, eliminating possibilities to focus on the opportunities that will make a difference and help you achieve your objectives.
First, you'll need to do the hard work of aligning your communications plan with the strategic direction of your organization.
In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.”
- Jack Welch
With any strategy, the direction your organization follows must align with the purpose that guides it and the impact it promises to make.
Show me a plan with a purpose, and it will reveal an organization with direction:
What do you want to achieve or avoid? The answers to this question are objectives. How will you go about achieving your desire results? The answer to this you can call strategy.”
- William E. Rothschild
Your communication strategy isn’t going to get you anywhere unless you have a clear direction on where your organization will head with its strategic plan.
An objective is like a target:
Here’s why:
The strategy is the path to follow to arrive at the target. What strategy would help you achieve that objective? Targeting existing customers or donors? Acquiring new customers or donors? Which strategy will cost less to implement?
Now that you have a target (the objective) and a path (the strategy), you have direction. You know which way to aim and how far to shoot.
A narrative translates the abstract into a story that connects people with the objectives, direction, and path of a strategy.”
- Brian Sooy
A powerful brand begins with a narrative, a story arc that connects the soul of your organization and the personality of your brand with the heart and mind of a person who listens, cares, and takes action.
Focus your strategy on a narrative for this objective:
Communications plans that don’t align with organizational purpose and direction aren’t plans at all — they’re strategic distractions.
Start somewhere. Begin with one objective or goal to accomplish this month that moves the needle on your brand or marketing communications.
Strategic communications are not an option; they are an essential requirement of accomplishing your mission and realizing your vision. Without a plan, the mission has no focus; without focus, there is no clarity. A communication plan without tactics and actionable items is merely a wish list.
It’s been four years since the release of “Raise Your Voice: A Cause Manifesto.” Hundreds of readers have realized the need to align communications strategy with their strategic direction, making this a foundation for organizational culture and communications.
Strategy is the first of 12 principles based on four dimensions of communications and culture.
Strategically, you can pick and choose which principles to implement, but to create an integrated culture of communications — one in which everyone understands how the communications align with the organization’s direction and purpose — connect your strategic direction with your communications plan.
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